Privacy Policy

Definitions and Scope

This Privacy Policy explains how Roam Residential LLC d/b/a Roam Residential (“Roam Residential,” “we,” “us,” or “our”) collects, uses, and protects personal information obtained through roamresidential.com, our lead forms, communications, and real estate services.
“Personal Information” includes information that identifies or can reasonably be linked to an individual, such as name, phone number, email address, property address, or other non-public information.

Information Collection and Use

Roam Residential collects personal information when you:

Submit a contact or lead form on our website
Request real estate services or information
Communicate with us by phone, email, or text message
Opt in to receive communications

Information collected may include your name, phone number, email address, property details, and inquiry information.

We use this information to:

Provide real estate brokerage services
Respond to inquiries and requests
Communicate via call, email, or SMS (with consent)
Improve our services, website, and customer experience
Comply with legal and regulatory requirements

No Sale or Sharing of Leads' Data

Roam Residential does NOT sell, rent, trade, or share leads’ phone numbers or personal data with third parties for promotional or marketing purposes.

Phone numbers and contact information collected through our website are used solely for direct communication between you and Roam Residential regarding real estate services you request or consent to receive.

Information Sharing and Disclosure

We may disclose personal information only in the following limited circumstances:

To comply with subpoenas, court orders, or legal obligations
To protect the rights, safety, or property of Roam Residential, clients, or others
To investigate fraud or unlawful activity
With trusted service providers (e.g., CRM, website hosting, SMS/email platforms) solely to operate our business, under strict confidentiality agreements

These providers may not use your information for their own marketing purposes.

If Roam Residential is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, with notice provided if required.

SMS / Text Message Communications

If you opt in to receive text messages from Roam Residential:

Messages may include service updates, real estate information, or responses to inquiries
Message frequency may vary
Message & data rates may apply
You may opt out at any time by replying STOP
You may request help by replying HELP

Consent to receive SMS messages is not required as a condition of purchasing services.

Cookies and Tracking

We may use cookies and similar technologies to improve site functionality, security, and analytics. You may disable cookies through your browser settings.

Access, Updates, and Deletion

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the information below.

We may continue to send transactional or administrative communications related to active or prior service relationships.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. Access is limited to personnel and service providers who require it to perform their duties.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date

Questions and Suggestions

If you have questions or suggestions, please contact us at:

Roam Residential
23910 107th Pl W
Edmonds, WA 98020
(206) 866-6325